Last Updated: April 23, 2025
At REAL Personal Training, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, sign up for training sessions, or otherwise interact with us.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, age, fitness goals, and medical history (if voluntarily provided).
- Payment Information: If you make a purchase, we collect payment details through our secure third-party payment provider.
- Usage Data: IP address, browser type, device information, and pages you visit.
- Cookies: Small files stored on your device to improve your browsing experience.
2. How We Collect Your Information
We collect your information in several ways:
- When you fill out a form on our website
- When you book or purchase a training session
- When you contact us via email or chat
- Automatically, through cookies and analytics tools
3. How We Use Your Information
We use the information we collect to:
- Provide personal training services and support
- Respond to inquiries and communicate with you
- Customize your training programs and recommendations
- Send newsletters and health tips (with your consent)
- Analyze website traffic and improve our services
- Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Trusted service providers (e.g., payment processors, email marketing platforms)
- Legal authorities when required by law
All third-party partners are obligated to protect your information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic
- Improve your browsing experience
You can choose to disable cookies through your browser settings.
6. Data Security
We take data security seriously. We use encryption, secure servers, and access controls to protect your information from unauthorized access or disclosure.
7. Data Retention
We retain your personal data only as long as necessary to provide services and comply with legal obligations. If you wish to have your data deleted, please contact us.
8. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at admin@realpt.ca.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of any significant changes by posting the new policy on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
REAL Personal Training
Email: admin@realpt.ca
